Widerrufsrecht

RETURN & EXCHANGE POLICY

ALL SALES ARE FINAL.

Due to hygiene and product integrity reasons, we do not accept returns or refunds under any circumstances.

DAMAGED OR INCORRECT ITEMS

If you receive a defective or incorrect item, you must notify us within 3 business days of delivery.
Please provide clear photos or videos of the issue, including packaging and product condition.
If approved, we will offer a replacement or store credit, depending on the situation.
We are not responsible for items damaged during shipping. Please file a claim with the shipping carrier if your package was mishandled in transit.

EXCHANGES

If an exchange is approved, the item must be returned in original condition (unworn, unused, with tags and packaging).

ADDITIONAL INFORMATION

ORDER CONFIRMATIONS

If you do not receive an order confirmation, check your spam/junk folder. If the issue persists, contact us at contact@tnttattoos.com.

CHARGEBACKS & DISPUTES

By completing a purchase on our website, you agree to this Shipping & Return Policy.
We reserve the right to dispute any chargebacks that do not comply with our stated policies.

PROMOTIONS & DISCOUNT CODES

Discount codes must be entered at checkout and cannot be applied retroactively.
Promotions cannot be combined with other offers unless stated otherwise.

Customer Support

For any questions, please email us at contact@tnttattoos.com.

Our support team operates Monday-Friday from 9 AM - 5 PM PST.
Response times may be longer during holidays or peak seasons. Please allow 24-72 business hours(1-3 business days) for a response.

We do ask that you are patient with us. Our system populates tickets by oldest to newest so if you contact us multiple times, please know this will place you at the back of the queue.
We look forward to serving you!
*Please note that business days do not include holidays that may fall on a weekday.